Shipping and Returns
How much is the shipping fee and how long will it take?
Shipping within the Philippines:
Metro Manila - small & medium box (2-3 business days) via GOGO Express - P100
Outside Metro Manila - small & medium box (3-7 business days) via GOGO Express - P150
FREE SHIPPING FOR ORDERS P2,000 AND UP!
Shipping to US & Canada:
small box via FEDEX Shipping (7-10 business days) - P1600
medium box via FEDEX Shipping (7-10 business days) - P1900
large box via FEDEX Shipping (7-10 business days) - P2300
How long will it take to process my order?
Our standard processing time for all orders is between 1-3 business days.
Do you deliver Internationally?
Yes, we deliver worldwide via Fedex. For international shipments (countries other than US & Canada), please send us a message to arrange this.
How can I return or exchange?
We happily accept returns only for defective products or wrong items within 7 days upon receipt of order, with tags still attached. Unfortunately, we do not accept returns for change of mind or wrong size. Please refer to our sizing chart to ensure that you purchase the correct size.
We, at Iano Clothing, take extreme care in ensuring our goods are of the highest quality, so if you find a fault with one of our products, we will review the issue as soon as possible and if found faulty, we will replace it for you.
Please send us a message if you wish to return an item:
Email - customercare@iano.com.ph
Facebook - Iano
Instagram - @iano.ph
SMS / Viber / Whatsapp - +639989514115